IT Service Video: Utility Network Jumpstart

The Utility Network is a new enhancement to an existing, market leading B2B software product. Current product users will have to learn how to use the enhancement.

My company, SSP, wanted a video showing how they could parachute in to clients’ offices for two days and get these teams set up on the new product enhancement — thanks to a beta environment and fully hosted sandbox.

The jumpstart lets offices test-drive the beta product before it is release, plan for change management, and start migrating data as well as learning updated workflows.

Here is the video, for which I scripted and drafted the storyboard:

Download script pdf here.

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