With Mavenlink, Cloudtech has been able to improve: Utilization by 25% Profit margins by 15% Client transparency Accounting confidence Read … More
Author: Sarah Alban
Sarah Alban is an award-winning copywriter. Past clients include National Geographic, Huffington Post, Alaska Magazine, Discovery Communications, Esri, Kaneka, Talent Management Magazine, and many more.
What is the Globalization of Services?
An economy once dominated by global manufacturers and enterprise heavyweights is now increasingly supplemented by and reliant upon service providers. … More
How to Handle Difficult Customer Situations
At the end of the day, clients want to work with service providers who are more than experts. They want … More
How to Build Customer Trust in 6 Steps
Trust is the foundation for any successful relationship. It’s hard to quantify; however, your clients can feel it. To ensure … More
The Evolution of Businesses Ecosystems
We have seen before what this kind of power shift can do to a market. In the early 2000s, ecommerce … More
Ten Incredibly Easy Things to Do To Deliver the Best Customer Service for Clients
Here are a few best practices for client communication: Call any new leads within 15 minutes of their inquiry. Return all … More
Impact of Brexit on Work Today
Regardless of the UK’s decision to leave the EU, work will continue getting more global and collaborative. Here is why. Download impact_of_brexit pdf.
Heart-Healthy Eating That’s Easy on the Wallet
Is your cart good for your heart and your wallet? Here are some quick hacks to ensure you’re getting the … More
Thriving in the Service Level Economy
Service providers today need new models and strategies. Tools aren’t enough. See how this applies to the creative and professional … More
Growth Strategy: 3 Signs Your Tech Company Needs a CFO
Three situations trigger the need for a CFO for startups: Your company is growing fast, you need a system of … More
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